Understanding Audio
In order to analyze an audio file or the audio track of a video, technology must be able to understand the meaning of the interaction, whether live or recorded. This process is affected by a variety of factors: the speaker’s language, dialect or accent, as well as background noise or interference. Due to the variable in speech and language, legacy approaches like phoneme matching and word spotting alone are not enough to determine what is truly being said. Autonomy Virage’s SoftSound delivers sophisticated audio recognition and analysis technology that processes spoken interactions based on their conceptual content, not just the way they sound.
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Autonomy Group Customers
